Giulia Mauri

From automation to transformAItion: how Azure SRE Agent redefines Cloud Operations

For years, cloud operations teams have relied on static alert rules, predefined runbooks, and on-call rotations. This approach works for known problems but breaks down when failures are novel, cascading, or buried across multiple services. Azure SRE Agent changes the game. GA since March 2026 and already running at Microsoft scale (1,300+ agents, 35,000+ incidents mitigated, 20,000+ engineering hours saved monthly), it represents a fundamental shift from process automation to process transformation. It is the go-to-buddy for your War Room. In this session, we'll explore the maturity journey to agentic operations, see how the SRE Agent performs hypothesis-driven root cause analysis with persistent memory and deep code context, and demo the self-healing pipeline that closes the loop from incident detection to automated code fix with GitHub Copilot.